Our products are delivered to you direct from the designer. Products are usually dispatched within 1-2 days of your order being received.
Some items are made to order and may take a little longer, and others may come from from Europe. Each item on the website displays shipping information in the product description. We have indicated where items are made to order or coming from abroad. This way you know roughly when you can expect your delivery.
UK mainland delivery starts at £3.95 for small items and we offer FREE SHIPPING on orders over £120.
Shipping to the EU is also available with small items starting at £6.95 and increasing with larger and more bulky items.
If you are based outside the European Economic Area and would like to place an order with Kitty Cats, please contact us at firstname.lastname@example.org to get a quote for delivery and to arrange the order.
Because our items come to you direct from the designer, products ordered together may not be shipped together. In the case of multiple shipments, you will only be charged one flat rate shipping fee per order as applicable.
If the delivery address provided is incorrect or you do not accept the goods, you will be responsible for the cost of redelivery.
Occasionally, some items may be temporarily out-of-stock. You will be alerted to any shipping delay at the time of your order.